Refund policy
Version of 10.11.2026
Online courses
Online courses are digital content. Access to the course materials counts as a fully delivered service from the moment it is granted, so payments are non-refundable.
If access was not granted within 24 hours of payment through the Provider's fault, contact us by email and the payment will be refunded in full.
Individual and group practices
A paid practice counts as a delivered service. Instead of a refund, a session can be rescheduled if the Provider is notified at least 24 hours before it starts.
Cancelling a transaction
If you were charged by mistake or twice, email us with the date and amount of the payment. Funds are returned to the same card within 1–7 banking days depending on your bank.